Shipping policy
Shipping Policy
We Deliver to the UK 🇬🇧
At Subscents, we currently ship to addresses within the United Kingdom only. We're working hard to bring our fragrances further afield in the future — watch this space!
Free Delivery — Because You Deserve It
Spend just £10 or more and enjoy completely free standard delivery on your order. No codes needed, no fuss — it's applied automatically at checkout.
Our Delivery Options
| Delivery Option | Cost | Estimated Delivery Time |
|---|---|---|
| Free Standard Delivery | FREE (orders £10+) | 5–7 working days |
| Standard Delivery | £2.49 (orders under £10) | 5–7 working days |
| Fast Delivery | £6.95 | 3–4 working days |
| Super Fast Delivery | £9.99 | Within 2 working days |
Delivery times are estimates and may vary during busy periods such as holidays.
Dispatch
We dispatch all orders as quickly as possible on working days. Orders placed on weekends or bank holidays will be dispatched the next working day.
Order Tracking
All orders are sent via Royal Mail tracked services, so you'll receive a tracking link once your order has been dispatched so you can follow its journey to your door.
Something Not Right?
If your order hasn't arrived within the estimated timeframe, or if there's an issue with your delivery, please don't hesitate to get in touch at hello@subscents.co.uk and we'll do everything we can to help.